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Hazel Bird is privileged to project manage, copy-edit and proofread sometimes dizzying quantities of interesting words for clients ranging from global academic and trade publishers to government policy units to publishers of creative non-fiction. Her focus is on developing dynamic collaborations with her clients in order to help make their goals a reality. Her biggest project to date was a twelve-volume international encyclopedia with over a thousand contributors. She lives in the stunning countryside of the Wye Valley in Herefordshire, UK, and spends her free time trying to corral her ancestors into some sort of order and attempting to offset a severe doughnut preoccupation with heavy lifting.
ABOUT THE BLOG
The Wordstitch Blog brings together my experience working in publishing on both sides of the client–freelancer relationship (often simultaneously). It aims to foster great working relationships, from a belief that the best text products (of whatever kind) emerge out of genuine collaboration and excellent communication.
- Difficult feedback: should you send it and, if so, how?
- When editorial project managers expect too much
- How to use bubble charts to get a snapshot of your clients’ value to your business
- How to close an editorial project effectively
- Proofreading pitfalls: Nine tips to improve your proofreading strategy
- A day in a life of a freelance copy-editor and editorial project manager
- Plagiarism: How to spot it and what to do about it
- Monetising feedback and embracing fragility
Category Archives: Indexing
But, however good your editorial skills, they may not be able to save you from losing a client to certain common etiquette pitfalls. I’ve collected seven of these below. These examples particularly apply to relationships with traditional project managers (PMs) or production editors. However, they can apply to relationships with business or self-publisher clients too.
Avoid these ‘sins’ to lessen your chances of irritating your client into dropping you as a supplier.
1. Bad filing
Unhelpfully named documentation can be a hindrance and gives a poor impression of your professionalism. When communicating with your PM or other members of the project team, try to pick email subjects and file names that will be helpful to everyone. For example:
- Never title an email ‘Index’, ‘Queries’, ‘Complete’, ‘Help please!’ or any other unspecific term.
Two truths of editing are universally acknowledged: (1) editors are good at objectively reacting to work produced by other people and (2) no two editors will edit the same piece of text in the same way. Remember this – I’ll come back to it.
For many of us, being mentored – in other words, having our work scrutinised line by line, edit by edit, marginal squiggle by marginal squiggle – is something we haven’t experienced for some time. Others may have recently completed a mentoring scheme or other in-depth course but be very aware of how much they still have to learn. And yet others (myself included) may never have had the experience of being mentored, having learned in house or via courses.
Regardless of the route we’ve taken to get to whatever stage we’re at, what editorial tics might we have picked up or not shrugged off? What techniques or industry developments might we not quite have mastered?… read the rest >>
Here’s the situation: you’ve got yourself onto a publisher’s list and, after a few months, you receive an email offering interesting work at a great rate of pay. You accept the job and complete it on deadline and to the best of your abilities, and the project manager (PM) seems happy (or, at least, you don’t receive any negative feedback, which is often the best feedback a busy PM has time for).
And then… nothing.
You don’t hear from that client again and are left feeling disappointed and perhaps even unsettled, wondering how you scuppered your chances of follow-up work .
Often, this is just the way the game works. The more established freelancers realise this and accept that some opportunities will lead to a regular gig and in others they’ll just be a stand-in. There are all sorts of reasons – none of them anything to do with a freelancer’s skills – that might mean they aren’t rehired.… read the rest >>