Sending difficult feedback on a messy editorial project

A black and white photo of a woman hiding her face behind a piece of paper with a face drawn on it with marker pen. The drawn face is winking and has a wry expression.

At some point (hopefully very rarely), every proofreader and copy-editor will find themselves working on a project where it seems that somebody, somewhere, at some point, dropped the ball in a big way.

As a copy-editor, you might discover that the developmental editor seems to have let through major inconsistencies and that swathes of detail are missing.

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How to use bubble charts to get a snapshot of your clients’ value to your business

If you’re like me, you keep meticulous records of all of your projects, including hours worked, hourly rates, speed of work and so on. It’s easy to quickly rack up a lot of data, but data is no good if it’s not put to practical use. I do various ongoing and yearly analyses of my data, and one of those analyses involves creating a bubble chart to give me a snapshot of my clients’ value to me, both monetarily (the volume of work and how much I get paid for it) and in terms of how much I like working with each client.…

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How to close editorial projects effectively

A woman in old-fashioned clothes cleaning a window

I recently read a helpful post (with handy infographic) on how to close a project by Elizabeth Harrin of the Rebel’s Guide to Project Management blog. Although I get a lot out of reading project management blogs, the tips don’t always straightforwardly translate into the kind of work I do, which usually involves delivering an encyclopedia or book project for publication rather than conducting the sort of change-management process more typically associated with project management outside publishing.…

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Capitalising on feedback and embracing fragility

Monetising feedback and embracing fragility

Not long ago, I met up with three old university friends who are all employed by (or have been employed by) large public-sector organisations. Their work environments (the support and demands of a corporate structure; the necessity of wearing shoes with rigid soles) couldn’t be more different from mine (the freedom to improve or damage my business unchecked by rules set by others; an office six metres from my bed).…

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#sfep16: reflections on the 2016 Society for Editors and Proofreaders conference

Colourful paperclips with cheerful expressions

I spent the weekend just gone in Birmingham at the 2016 Society for Editors and Proofreaders (SfEP) conference – my fourth. There were over 30 hours of excellent CPD and networking opportunities, and I’ve emerged re-invigorated and with plenty of new ideas for my business and personal development, if a little brain-weary:

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The seven deadly sins of freelance editors

You’re a good editor. You can juggle serial commas and breathe fire at dangling modifiers. Your ninja coding skills can subdue even the most tortuous of manuscripts.

But, however good your editorial skills, they may not be able to save you from losing a client to certain common etiquette pitfalls. I’ve collected seven of these below.…

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How to get repeat editorial work from publishing clients

How to make your publishing client love you

Here’s the situation: you’ve got yourself onto a publisher’s or other editorial client’s list of freelancers and, after a few months, you receive an email offering interesting work at a great rate of pay. You accept the job and complete it on deadline and to the best of your abilities, and the client seems happy (or, at least, you don’t receive any negative feedback, which is often the best feedback a busy client has time for).…

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Seven ways to make your LinkedIn profile more appealing to editorial project managers

LinkedIn image proofreading

Being an editorial project manager (PM) can feel a bit like being a very delicious, but very forbidden, cake. When I tell other freelancers that part of my work involves hiring copy-editors, proofreaders and indexers, I sometimes find myself the object of longing glances from those who seem to feel themselves starved of work. However, I’ve met enough freelancers to know that a person’s talents may not be equal to the amount of work they are receiving – it may be how they are presenting themselves that is to blame.…

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