Why giving better-quality feedback to freelancers means better project quality

Yellow balloons with smiley faces

It would be fabulous if editorial freelancers always submitted amazing work. But unfortunately this doesn’t always happen. Whether for reasons within the freelancer’s control or not, sometimes an editorial project manager (EPM) will be presented with work that is below the expected standard.

Bad feedback versus balanced feedback

In such situations, it’s easy for the EPM to jump to the idea that they need to send ‘bad feedback’ to the freelancer.…

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The value of intangible copyediting and proofreading skills

A bunch of dark and light pink sweet peas in a vase on a desk with a laptop, monitor and other office bits and pieces.

The more you work as a copyeditor or proofreader, the more you come to understand that the job is about far more than spotting errors in spelling and grammar. For me as an editorial project manager, there are certain copyediting and proofreading skills that I’ve come to value in the freelancers I work with but that are hard to pin down.…

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How to absorb any editorial style guide

A ladybird clings upside down to a stalk of grass

One page, ten pages, fifty pages or a whole published book – an editorial style guide can initially seem like an overwhelming onslaught of information that you won’t ever fully grasp. Never mind herding cats, you might feel like you have a veritable zoo of style points all clamouring for attention – and a client, author or manager poised to pounce if you neglect even one of them.…

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We are already surviving

Lighthouse

Working as a freelancer means inhabiting a strange world of paradoxes:

We must be solid and grounded in our professional self-sufficiency but fluid in responding to our clients’ needs.

We must strive for stability but embrace the inevitability of change – both self-imposed and thrust upon us.

We must invest in building and refining our skillset even when we’re wondering where our next paying job will come from.…

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Psychological safety in editorial work: better results through empowerment

People shaking hands while standing on others' shoulders

HBR defines psychological safety as allowing for ‘moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off’.

In the professional sphere, it’s about trust, openness and confidence that we will receive a reasonable and proportionate response when we raise questions or concerns with our colleagues.

As a project manager, it’s something I try to establish in all my projects.…

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Disengage, re-engage: 13 tips for proofreading text you’ve already copy-edited

In the editorial world, it’s generally thought that the person who copy-edited a text shouldn’t also be the person to proofread it.

This is a sound rule to follow wherever possible: a proofreader is often referred to as a ‘fresh pair of eyes’, and this freshness can be invaluable. In the same way that an author can become blind to the errors in their own work through overfamiliarity, a copy-editor tends to lose that ‘edge’ that comes with seeing a text anew.…

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Plagiarism: how to spot it and what to do about it

A green chair and several white chairs in an office

Whether it’s done accidentally, unthinkingly or with malice aforethought, plagiarism is a perennial problem in publishing. Sometimes it might result from an author’s genuine ignorance of the rules and conventions surrounding the reproduction of others’ work; sometimes it might be a shortcut (for example, if an author is commissioned to write in a language other than their own and struggles to formulate their own words); and sometimes it is simply the deliberate theft of another author’s words.…

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Capitalising on feedback and embracing fragility

Monetising feedback and embracing fragility

Not long ago, I met up with three old university friends who are all employed by (or have been employed by) large public-sector organisations. Their work environments (the support and demands of a corporate structure; the necessity of wearing shoes with rigid soles) couldn’t be more different from mine (the freedom to improve or damage my business unchecked by rules set by others; an office six metres from my bed).…

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#sfep16: reflections on the 2016 Society for Editors and Proofreaders conference

Colourful paperclips with cheerful expressions

I spent the weekend just gone in Birmingham at the 2016 Society for Editors and Proofreaders (SfEP) conference – my fourth. There were over 30 hours of excellent CPD and networking opportunities, and I’ve emerged re-invigorated and with plenty of new ideas for my business and personal development, if a little brain-weary:

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