Posts Tagged ‘quality assurance’

It would be fabulous if editorial freelancers always submitted amazing work. But unfortunately this doesn’t always happen. Whether for reasons within the freelancer’s control or not, sometimes an editorial project manager (EPM) will be presented with work that is below the expected standard.

Bad feedback versus balanced feedback

In such situations, it’s easy for the EPM to jump to the idea that they need to send ‘bad feedback’ to the freelancer.…