When editorial project managers expect too much

A man sitting at a desk and shouting into an old-fashioned dial telephone.

I recently received a thought-provoking comment from a fellow freelance editorial professional who has been working alongside me on a project I’ve been managing. The projects I manage are often very large (hundreds of thousands or even millions of words), and there are inevitably hiccups that arise and have to be resolved. So I found it interesting when the other editor commented that I am more understanding than some other editorial project managers about these kinds of hiccups.…

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